RETURN AND ORDER CANCELLATION POLICY
RETURNS Items purchased from The Modern Herbalist may be returned within 30 days of receipt if unopened (safety seals must be intact) unmarked and in their original condition (unless damaged in transit to the customer), for a full refund of purchase price. The cost of any shipping charges that were applied to the order is non-refundable once the order has been shipped. All returned items must be accompanied by the original sales invoice. Returned Candida Clearance Rotation Protocol kits will receive a full refund if returned within 30 days, however a 30% restocking fee will be applied to cover our processing, (free) shipping charges, packaging and credit card processing fees. Items for return must include a printed copy of the original online order confirmation
Please contact us to receive the instructions need to return your item / items.
CANCELLATIONS AND ORDERS REFUSED UPON DELIVERY
Orders placed and paid for by credit card on weekdays (Monday through Friday) and subsequently cancelled before 5 p.m. Pacific Time of the same day, will receive a full refund. All other previously paid for and subsequently cancelled orders will receive a 95% refund. Any order shipped by us, refused upon delivery, unopened by the recipient and returned to us, will receive a 90% refund/credit for the cost of the items, shipping charges are non-refundable.